A Simpler Approach to Delivering Services.

Client-facing teams regularly leave 15-30%+ in potential net profit on the table due to inconsistency, scope creep, miscalculated resourcing, or leadership being overly involved.

Instead of looking for issues in your staff, we look at the systems driving the day-to-day.

As your business grows (or as the market changes), the processes it’s built on need to adapt. Simply updating the processes isn’t enough, you need to bring your team along the journey with you.

If your first thought is, “we aren’t ready for that yet”, take our assessment to see where your company falls on the delivery model maturity spectrum.

Delivery Maturity Assessment

Where does your delivery model stand?

Ten quick questions across capacity, profitability, visibility, consistency, and scalability — so you can see exactly where growth will get harder, and where it won't.

2 minutes 10 questions No email required
Capacity & resource planning
Project profitability
Delivery visibility
Operational consistency
Scalability

0
of 40

    Strongest area

    Focus area

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    A digital screen displaying a conversion rate of 86% with a fluctuating line graph underneath.
    A green speech bubble with the word 'Marketers' inside and a small green arrow pointing to it.
    A donut chart showing four segments with respective percentages: 15%, 35%, 50%, and 35%, each in different shades of green and peach.

    Margin Recovery Analysis

    Your company gets hired to build something. This could be a website, a mobile app, or a contract for ongoing managed services. Whatever it is, the contract is signed, the first payment is made, and it’s time for your team to start working. The first couple weeks go well, and then things start slipping.

    • Work takes longer than anticipated

    • You have to pull in additional resources to either fix mistakes or speed up the work

    • Resourcing is getting increasingly stretched and leadership has no clue as to why

    • When you look at numbers, you’re either way over budget or not satisfactorily clearing profit margins

    Our job is to locate where that’s happening, why it’s happening, how much it’s costing you, and then fix it.

    Our proprietary methodology includes an in-depth review of your work management tools, 1on1 team interviews at all levels of the business, and the output is a delivery risk report, prioritized by opportunity.

    Seamless Execution Partnership

    From delivery depending on who’s running it →

    documented, repeatable processes

    From no visibility into real margin, capacity, or risk →

    Real-time visibility into what’s actually happening on the ground

    Sales, delivery, and teams misaligned →

    Everyone working towards a shared focus

    Scope creep unchecked →

    Scope tracked and billed

    Leadership personally approving everything →

    Trust in the team to execute on what they do best

    We execute the roadmap from your margin recovery analysis and work from inside your team. We do the work, you keep the profit.

    If you hit all your engagement milestones, you only pay 50% of your total monthly fee.

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    Common Margin Recovery Flags We Fix

    • Projects consistently run over budget

    • Teams are always busy but profits are shrinking

    • Scope creep is becoming the norm

    • Clients ask for updates you can't answer quickly

    • Work gets stuck waiting on someone

    • Work rely on one person remembering everything

    • Teams duplicate work or redo work

    • Too many manual tasks

    • Deadlines are regularly missed

    • Team capacity is a guessing game

    • Delivery costs keep increasing

    • Reporting takes hours instead of minutes

    • Every client engagement feels different

    • New hires take months to become productive

    • Technology isn't talking to each other

    • You suspect AI or automation could help, but don't know where to start

    When You’re Better Served By a Specialist

    You trusted us to help your business. Our promise is to not bite off more than we can chew. The following is a list of items that are occasionally surfaced in our analyses, and we believe there are pro’s out there who will get you further. We’ve compiled a thoroughly vetted list of trusted companies and will help match you with a referral for your exact use case as needed.

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    How can we help your team do exceptional work without drowning in the day-to-day?

    Let’s turn your strategy into systems that actually move the needle.

    Past Projects

    What’s it like to work with The 128 Collective? Check out some of our case studies.

    Industry
    Technology

    Industry
    Higher Education

    Industry
    Higher Education

    Industry
    Professional Services

    Event Coordination

    Events without the overwhelm.

    If you’ve ever planned an event, you know how quickly things can spiral: vendors, timelines, budgets, and expectations all shifting at once. Even the best teams can lose momentum when there isn’t a clear system in place.

    We help you plan and manage events with clarity and intention, creating a process that keeps your team aligned and every detail accounted for. No guesswork, no scrambling, just a calm, coordinated path from idea to execution.

    We help you:

    • Map out goals, budgets, and timelines

    • Gain visibility into what’s working (and what’s not)

    • Coordinate vendors, speakers, and logistics

    • Manage production schedules and on-site details

    • Ensure every element supports your marketing and growth strategy

    Invitation for a client appreciation brunch at Garden Terrace, scheduled for 11:30 AM.
    Event schedule: Quarterly Marketing Alignment at 10:00 am in the Conference Hall
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    Feel confident heading into your next event.

    We’ll handle the moving pieces so you can focus on the moments that matter.

     

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    Case Studies

    Our Proven Impact

    From system overhauls to event planning support, we’ve helped leaders transform messy operations into streamlined ones, and turn ambitious ideas into projects that actually get done.

    Text overlay on photo of a person using a laptop, reading 'Managing a $1.1M Website Replatform Project'.

    Managing a $1.1M Website Replatform Project

    Scrum Master & Project Manager for a higher ed client upgrading multiple of their domains to the Optimizely platform to improve user experience and increase annual enrollments from prospective students.

    Learn More →

    A woman working at a desk with a computer displaying charts, with overlaid text that says 'Increasing conversions by 211%.'

    Increasing conversions by 211%

    They wanted to focus on bottom of funnel tactics, because their assumption was that most people they could bring in through paid ads were already very warm leads, and pretty much ready to purchase.

    Learn More →

    Let’s Stay Connected

    Follow along for insights, strategies, and a behind-the-scenes look at how we help businesses thrive.